Add the unsubscribe link to a newsletter

Insert the unsubscribe link so subscribers can unsubscribe properly from your mailing campaigns.


Every mailing campaign must include a link so subscribers can unsubscribe from the newsletter.


You can add this link in a new campaign, in a template created in ITGallery or in a template imported from another system.



  1. Go to the Mailing module.
  2. Open the campaign or template you want to add the unsubscribe link to.
  3. Find the unsubscribe text of the newsletter, usually at the end of the email.
  4. If the campaign or template does not include unsubscribe text, add some.
  5. Click the button to add a link.
  6. A modal window opens to set up the link.
  7. In the URL field, type [unsubscribe].
  8. In the Protocol field, select <other>.
  9. Click OK to save the link.
  10. Save the changes to the campaign or template.

Tip

If you have imported an HTML template from another system, always check the unsubscribe link. It may keep a URL or variable belonging to the previous tool that does not work correctly in ITGallery.